Sometimes, people are shy. The first time we meet with a person to start their Life Plan, we try to make them feel comfortable by sharing information about ourselves and talking about things we may have in common. We try to help people feel safe by letting them know that everything they say is confidential and we will not share any information
they give us without their permission. By the second meeting, they usually seem to warm up to us, often times they talk more and are way more relaxed and comfortable. We have found that people give us a lot more information on their second Life Plan than their first. When you meet new people how do you help them to feel comfortable?
Michelle
